Privacy Policy
Privacy policy
By using
this website you consent with the processing and retaining of your personal
data in compliance with the procedure and method described below. When placing
and executing orders you are also obligated to provide exact and correct data
for sending information bulletins and for contacting the clients in case of
problems with their orders.
1. What personal information we collect from you and why?
HQ Perfumery collects personal information when
executing orders or for registering into the website. When placing orders you
must provide personal information such as your name, e-mail, delivery address,
telephone so that we can execute your order. The information about your credit
cards will not be disclosed to third parties and will be used only by our
payment processors. We may also collect information for identification
purposes. We also need a valid telephone number that will be given to the
shipping agency we work with. These data helps us to process your order and to
keep track of your shipment.
2.
Cookies
Cookies
are used to make the loading of the sections on the website quicker. They also
let the website recognize you, to keep track of your preferences while you are
in the website and to store certain current data such as products previously
added to the shopping cart.
Please be
advised that HQ Perfumery needs
permitted COOKIES in order to let you choose products, to add them in the
shopping cart and to place orders.
Please also
bear in mind that the cookies on hqperfumery.com can
never in filtrate your computer and collect
information, i.e. they are not spyware.
Log
Files: The website server automatically recognizes the IP address from which
you enter the site and thus adjusts the website according to the language and
currency in your country and provides information related to our internal
marketing and administration.
3. How is the personal information used and who has access to this
information?
HQ Perfumery uses your information ONLY for the
purposes of maintaining your account, for executing orders, for making payments
and for providing a customized service. Your personal data may be subject to
inquiries by crediting institutions for your online security and for preventing
frauds. Besides the cases when hqperfumery.com is
obligated by law to disclose such information we will also reveal personal data
to any authorized governmental institution.
HQ Perfumery may use
your personal data to send you notifications according to your preferences but
will neither reveal such information to third parties (marketing companies) nor
trade with it.
And finally
we reveal your information to the third parties involved in the delivery
process such as UPS, EMS, DHL, ARAMEX, PostONE, BgPOST thus ensuring the swiftness, security and
accuracy of our services.
4.
Information security
All
incorporated physical, electronic and administrative procedures on this website
for protecting your information such as the SSL technology that guarantees the
best online security when making financial operations and all sections in the
website where you input your personal information are protected. The access to
your data is restricted to only those employees who need them in order to
provide our services. And last we rely on third parties for the physical
protection of your data in terms of the maintenance and security of our
computer hardware.
5. Option to change the input information and preferences
At your
discretion you may change and amend your personal data, stop the messages sent
to your e-mail, as well as delete your user account at any time.
6. HQ Perfumery is obligated to inform you in due
time of all changes in the privacy policy.