General terms and
The current " Terms and Conditions"
arrange the relationships between " HQ Perfumery.com" ( called
bellow HQ Perfumery)
from one side and the internet websites and services users who are on a
hqperfumery.com domain (called in short website). This terms bind all the
users. The user completely agrees and is obligated to observe these "Terms
and Conditions" with each click on every object, hyperlink or button
situated on the hqperfumery.com website ( only exceptions makes the link to the
current " Terms and Conditions" ). The access to and use of
this website and the products and services offered through this website
(hereinafter called Services), are subject to the following rules, conditions
and notes (Terms and Conditions). By using the Services you consent with the
Terms and Conditions whereas we reserve the right to amend this information
from time to time. Please check this website regularly to keep track of all
changes that may have been made in the Terms and Conditions. If you disagree
with these changes we advise you to stop using this website immediately. All
changes made after your order has been placed will not affect the order unless
we are obligated by the law to make such changes.
reserve the right to change or terminate a service without prior notification.
We are not liable if this website is not accessible from time to time or at all
times. Occasionally the access to some or all sections of the website may be
would like to draw your attention to our ordering policy according to the Terms
and Conditions and also to our confidentiality policy. If you are below 16 you
must acquaint your parents or guardian with our confidentiality policy before
registering and using this website or any of the services provided through this
website. We reserve the right to accept orders only from individuals who are
will have to register (unless you use the “shop as a guest” option) in order to
have access to some of the services or components provided through this
website. When you register or use the “shop as a guest” option the information
that you provide must be true, precise, up-to-date and comprehensive in all
aspects. If you wish to change some of the registration data please inform us by
e-mail and update the respective data in your HQ Perfumery account. We reserve the right to
amend the registration requirements.
of the data:
The personal data which HQ Perfumery receives when you
got registered will be used only for the users service - accepting and
fulfilling of the orders, giving the information under the form of information
leaflet and a connection with the user in case there are arisen problems
according to the order. HQ Perfumery
make a guarantees that the personal data will not be given under any form to a
third person or used for purposes different from these we mentioned
above except in cases which are included in the existing legislation of
Republic of Bulgaria and the European Community Legislation.
The users who has subscription for our
information leaflet can stop their subscription any time. The user account of a
certain user can be deleted from the HQ Perfumery data base along with the data
connected to it any time if there is a
desire by the user.
order to shop through the website you must register and provide your personal
data. Clients must render their actual name, telephone, e-mail and any other
necessary documentation required in the registration form. In addition when
placing orders you must also fill in the payment information by stating and
guaranteeing that this information is true and accurate and by confirming that
you are the individual authorized to make the payment.
website is accessible only to those individuals and companies that comply with
the purchase conditions of HQ Perfumery, that have a bank account, an active Paypal account or a
valid credit card issued by a bank acceptable to HQ Perfumery, whose applications are acceptable to
Perfumery and who
authorize HQ Perfumery
to withdraw the amount or amounts from the credit card equal to the overall
cost of the products that you purchase.
orders are subject to approval and availability. HQ Perfumery offers products that are available
and ready to ship through our distribution center. Sometimes, however, a
certain product may be unavailable and, since our website system takes time to
update, that particular product may turn out to be out of stock in the final
steps of your order.
bear in mind that products placed in your shopping cart are not reserved and
may be purchased buy other users.
prices indicated on the website are in ЕUR and include VAT (respectively
for each country). The prices of the products are set in the beginning of each
season on the basis of the current foreign exchange rates. These prices are
subject to change if the respective exchange rate fluctuates.
duties or customs taxes may be accrued on the purchased products in non-EU
states. We advise you before making the order to contact your local customs
authorities to receive information about the amount of the customs duties. If
you are a client whose credit card is not denominated in Euro, the final price will be
calculated according to the applicable exchange rate on the date on which the
transaction is made.
you have made your choice and your order has been sent you will receive an
e-mail. This e-mail is not an approval of the order but only a confirmation
that we have received your order. Sending the purchase order is only a step
towards concluding a sale-purchase agreement. In order to finalize the order
you must enter the required information step by step and send the order form by
clicking the Send Order button.
cancelled the order will be approved and the agreement between you and HQ Perfumery effective only when we have
sent you an e-mail confirming that the products have been shipped. The language
of the agreement will be English.
reserve the right to cancel your order if we cannot receive authorization for
the payment, if the ordered products are unavailable, if they do not comply
with our quality standards or if you do not correspond to the purchase
conditions set forth in the Terms and Conditions.
may also refuse to process and accept the transaction for any reason or to deny
services to any individual at any time at our discretion irrespective of the
progress of the order.
status of your order can be tracked when you enter your HQ Perfumery account and select the Order
this website does not entitle you to any copyrights, designs, trademarks and
other forms of intellectual property and material interest related to the
Content (as described in Content below), including software and all HTML and
other codes contained in this website. Any such content, including the
trademarks and designs of third parties, are protected by the national
Intellectual Property Act and other laws and international treaties. You are
permitted to use the Content only if you have been explicitly authorized by HQ Perfumery. Any copying or distribution
of the content is prohibited and may result in civil and penal lawsuits.
Notwithstanding the above the copying and use of the aforementioned materials
on every other server, as well as their transition, publishing, reproduction
and distribution is strictly prohibited. HQ Perfumery is for personal use only.
addition to the intellectual property rights mentioned above Content is also
defined as each graphic or picture material, including all rights over images,
sounds, music, video, audio or text on this website HQ Perfumery. HQ Perfumery tries to provide precise and
comprehensive information on the site but some mistakes in its content are
possible. HQ Perfumery does not guarantee that the functional aspects of the website or its
content or the server supporting it do not contain viruses or other harmful
components. We advise all Internet users to keep an updated antivirus software.
consent that you are personable liable for the use services of this website as well as
for your communication and activities on the website. If we consider and judge that you are involved in any
illegal activities or that you violate the Terms and Conditions we may deny you
access to this website temporarily or permanently as well we have to inform competent
authorities with intention to find any committed crimes in accordance with the
Republic of Bulgaria legislation and European Community Legislation.
may include on this website hyperlinks to other websites or sources managed by
individuals other than HQ Perfumery, including advertisers. We do not monitor all websites
related to HQ Perfumery
and cannot be held liable for the content and credibility of the pages on these
websites, nor are we liable for the positioning (availability) of such external
websites or sources, directly or indirectly for the confidentiality policies or
content of these websites, including (but not limited to) advertising, products
or other materials or services on or accessible from such websites, nor for
damages, losses or violations caused by or in relation to the use of the
content, products or services accessible from such external websites and
have certain rights protected by the laws that in Bulgaria are:
All products ordered through this website will be of adequate quality, suitable for their designated use and correspond to the description given on the website (1); You are entitled to replacement if the product has defects and in this case the additional postal costs will be at our expense (2), and the right to return every product (even if it has no defects) within 14 business days as from the date the product was received. You also have the right to full refund (3).
Terms and Conditions do not limit these rights. For more information concerning
your rights please contact the local governmental institution for consumer right
of our liability:
violates the Terms and Conditions it will be held liable only for the damages
that are directly and unconditionally related and reasonably predictable as a
result of this violation. We cover losses up to 100% of the overall value of
are not liable for losses not caused by violation or negligence on our behalf,
for indirect losses resulting from the main losses or for damages that you and
we have not reasonably foreseen (for example, loss of profit or benefits).
are also not liable for nonobservance of our commitments under the Terms and
Conditions when such nonobservance is caused by circumstances beyond our
our request and when needed you are obligated to compensate us in full and to
protect and guard HQ Perfumery, its employees, directors, agents, branches, licensors
and suppliers from and against all liabilities, receivables, costs, losses and
damages, including lawsuit taxes, caused by a violation of the Terms and
Conditions on your behalf, including the use of and access to this website by
third parties using your HQ Perfumery account and caused by your actions or inactions.
the right to claim: In the cases when you have violated the Terms and
Conditions but we have not undertaken the consecutive measures we reserve our
right of protection and action in any subsequent violation on your behalf.
Terms and Conditions, the nature and procedures of our bilateral relations will
be interpreted and implemented in line with the legislature of the Republic of
Bulgaria, whereas the respective competent court in the country shall have
exclusive jurisdiction in resolving outstanding issues.